Navigation pane

Secure Devices

A diagnostics tool that is intended for advanced FDM users. The workbench allows you to monitor the status of a device and to monitor what communications with the device have occurred. The workbench displays a list of all secure devices to which a user has access and the current security state of those devices. A business unit user’s list displays all devices available for their specific business unit while a system administrator will see all available devices regardless of business unit.

Business Administration

Displays general settings used throughout your business unit. These include its name, the market types of its utility meters (electric, gas, water, or telemetry), and the direction in which the FDM mobile software displays and records meter readings entered by your field service personnel. Your business unit's properties are configured by Itron. You cannot modify them directly.

Meter/Endpoint Configuration

Lets you add and configure radio carrier frequencies licensed to your business unit for its handheld radios by the Federal Communications Commission (FCC) or Industry Canada.

Lets you view mobile device command logs, export command logs to XML-formatted files, export command logs to CRF-formatted files, and lets you view and print datalogging information retrieved during Extract Interval Data commands.

Device Configurations

Lets you view, reorder, enable or disable, and modify the properties of endpoint types supported by your business unit’s workflows.

Lets you view, reorder, enable or disable, and modify the properties of meters supported by your business unit’s workflows.

Lets you create password-encrypted XML files containing endpoint, meter, and associated settings for use by meter manufacturers in programming endpoints at the factory.

Lets you view, reorder, enable or disable, and modify the properties of network security keys used by your business unit’s workflows.

This node appears only if you enable one or more endpoints in the Endpoint Configurations node that use network security keys.

Lets you view, reorder, enable or disable, and modify the properties of pressure compensation factors (PCOMPs) supported by your business unit’s workflows.

This node appears only if you enable one or more gas endpoints in the Endpoint Configurations view that require pressure compensation values.

Lets you view, reorder, enable or disable, and modify the properties of utility IDs used by your business unit’s workflows.

This node appears only if you enable one or more endpoints in the Endpoint Configurations view that require utility IDs.

Utility IDs are assigned by Itron.

Lets you view, reorder, enable or disable, and modify the properties of endpoint wakeup tones supported by your business unit’s workflows.

This node appears only if you enable one or more endpoints in the Endpoint Configurations view that use wakeup tones.

Wakeup Tones are assigned by the FCC.

User Management

Lets you set up FDM user accounts and associate each one with the appropriate role for that user.

Lets you create new FDM user roles and manage existing ones, assigning to each role the permissions you want it to have to access specific FDM functions.

Business Unit Management

Lets you prevent work order dispatching based on a cycle during a certain time period. Blackout Periods only display under the Business Unit Management node if the Work Orders Product Module is loaded.

Lets you view, enable or disable, and modify the properties and export criteria of scheduled work order exports.

The Export Schedules only appears as available if there is an export package loaded in the Import/Export Packages node of the System Administration workbench. The Export Schedules functions to export work orders based upon the parameters set in the Export Criteria tab.

Lets you update the FDM mobile application on your handheld and laptop meter data collection devices. You can install a new version of the application on all of your mobile devices or only on selected ones.